1. Is the jewellery real gold?
No. Our jewellery is premium imitation jewellery crafted to resemble real gold while offering elegant designs at an affordable price.
2. Will the jewellery fade?
With proper care, our jewellery retains its shine for a long time. Avoid contact with water, perfumes, lotions, and harsh chemicals.
3. Is Cash on Delivery (COD) available?
No, currently Cash on Delivery is NOT available .
4. How long does shipping take?
Orders are usually dispatched within 1–2 business days and delivered within 3–7 business days, depending on your location.
5. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via SMS, email, or WhatsApp.
6. Do you accept returns?
Returns are accepted until the tags are NOT detached from the jewellery. Please contact us within 48 hours of delivery with clear photos and an unboxing video.
7. Can I exchange my jewellery?
Yes, exchanges are available only for damaged or incorrect products, subject to verification.
8. How should I care for my jewellery?
* Store in a dry place.
* Keep away from water, perfumes, and sweat.
* Wipe gently with a soft cloth after use.
* Store in the provided pouch or box.
9. Are your product images real?
Yes. We strive to display our products as accurately as possible. Minor colour variations may occur due to screen settings and lighting.
10. Is the jewellery suitable for sensitive skin?
Our jewellery is made using quality materials, but skin sensitivities vary. If you have known metal allergies, we recommend testing the jewellery for a short duration before extended wear.
11. Do you offer gift packaging?
Yes! We provide elegant packaging that’s perfect for gifting.
12. How can I contact Nibhira Collections?
You can reach us through:
* WhatsApp
* Contact Form
* Email
We’ll respond as quickly as possible during business hours.
13. Do you ship across India?
Yes, we deliver to most locations across India.
14. Can I cancel my order?
Orders can be cancelled only before they are dispatched. Once shipped, cancellation is not possible.
15. What payment methods do you accept?
We accept:
* UPI
* Credit & Debit Cards
* Net Banking
* Wallets
16.How does the Customization feature work?
At Nibhira Collections, we understand that every customer has a unique style. That’s why we offer customization on selected jewellery designs.
How it works:
1. Browse our collection and select a design you’d like to customize.
2. Click the “Request Customization” button or contact us via WhatsApp.
3. Share your requirements, such as size, colour combination, stones, pearls, or any design modifications.
4. Our team will review your request and confirm the feasibility, pricing, and estimated delivery time.
5. Once approved, your customized piece will be handcrafted with care and delivered to your doorstep.
Please Note:
* Customization is available only on selected products.
* Customized orders may require additional processing time.
* As these pieces are made specifically for you, they are not eligible for return or exchange unless they arrive damaged or incorrect.